Employee Expectations

Employees with well-defined expectations are more productive,

contribute to the bottom-line, and enjoy greater job satisfaction.

In a typical employment situation there are certain expectations that are clearly understood by both employer and employee. These include salary, hours and duties. There are other expectations, however, that are so intimately linked to an individual's unique experience and concept of work that they often go unspoken or unacknowledged. This “gray area” can lead to miscommunication, misunderstanding, and oftentimes conflict.

People are Different

This fuzzy, gray area exists because people are different. They come from different situations and bring with them different attitudes and opinions. By uncovering, understanding, and managing employees’ unique expectations, the gray area becomes black and white, allowing employee and employer to successfully meet on common ground. This in turn produces loyal, committed, productive employees who are essential to an organization’s success and a healthy bottom line.

The Solution

The Work Expectations Profile, an online assessment with a downloadable 30-page personalized report, is designed to help employees understand and manage their unique expectations, and furthermore, enables managers and employees to dialogue about their work expectations, acknowledge differences, and resolve discrepancies.

This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.

The Benefits

Organizations use the Work Expectations Profile to help employees:

Explore key work expectations
Discover which expectations are most important to them
Learn how to communicate their expectations to others
Working in a team environment
Transition to a new position
Learn how to initiate steps to have their expectations met
Learn how to adjust their expectations when necessary

Experience it for yourself by purchasing an individual downloadable Work Expectations Profile today.

Or, Contact ECI Learning today to initiate an Employee Expectations assessment for your entire organization.